There’s no better way for bonding and building trust than finding opportunities to meet your prospective clients face-to-face, letting them know that you’re a real person … not a post card … not a voice message.
… and not one of them was a technology solution or tool. Asking questions is a great way to understand your clients … their needs, wants and desires. In Process Engineering or Six Sigma “terms”. It’s called Voice of the Customer. So it was with great interest that I read the responses to Tech …